Legal Information

Terms of Service

(Last modified December 22, 2020)

1. Introduction, Acceptance, Definitions, and Modifications

Welcome to Future Firm! We hope you will enjoy and appreciate using our “Services”, which may be visiting or using either of the Websites at https://futurefirm.co or https://futurefirmaccelerate.com (“Future Firm Accelerate”) or any subdomain thereof (collectively, the “Websites”), or purchasing a “Membership” to receive coaching and training materials (“Materials”) from Future Firm Accelerate, and access related and additional functionalities in the Services.

By interacting with the Services in any way, or by clicking or tapping the acceptance button upon signing up for a Membership, you hereby accept to be bound by these Terms of Service (“TOS”) without any reservations, modifications, additions or deletions.  If you do not agree to all the provisions contained in the TOS, you are not authorized to use the Services. The TOS are a legal and binding agreement between you and us.

If you are using the Services and accepting or agreeing to these TOS on behalf of a company, partnership, association or other legal entity (a “Legal Entity”), you represent and warrant that you have the authority to bind that Legal Entity to these TOS and, in such event, “you” and “your” will refer and apply to that Legal Entity.

The Websites and Services are owned and operated Future Firm Inc., a duly-incorporated company located in Montreal, Canada at the address listed below. Where the present TOS refer to “Future Firm” they may refer to Future Firm Inc. and / or its affiliates, and their respective shareholders, officers, directors, employees, agents, partners, principals, representatives, successors and assigns (collectively “Representatives”), depending on the context. Any reference to “we”, “our”, or “us” in these TOS shall also refer to Future Firm Inc. and / or its Representatives.

In these TOS, a Website visitor or Services user may be referred to as “you” or “your”. When a Services user has purchased a Membership and is logged in to the Services, they may be referred to in these TOS as a “Logged-In User”.

Future Firm reserves the right, at any time and without prior notice, to modify or replace any of the TOS. Any changes to the TOS can be found at this URL. It is your responsibility to check the TOS periodically for changes. Your use of the Services following the posting of any changes to the TOS constitutes acceptance of those changes. If we make any substantial changes to the TOS that materially affect your legal relationship with Future Firm, we will use commercially reasonable efforts to notify you by posting a prominent notice when you use the Services for the first time following those changes, or if you have a Membership, by email to the email address associated with your Membership.

The TOS should be read in conjunction with the Privacy Policy, as both these documents govern your use of the Services.

2. Contacting Us

If you have any questions about these TOS, please contact us at:

Future Firm Legal Services
legal@futurefirm.co

or:

Future Firm Legal Services
8815 Parc Avenue, Suite 402
Montreal, QC
Canada
H2N 1Y7

If you have any questions regarding the Services themselves, please contact us by emailing help@futurefirmaccelerate.com or using the help form when you are a Logged-in User.

3. General Code of Conduct for Use of the Services

In addition to the more specific rules found elsewhere in these TOS, you agree that by interacting with the Services in any way, you will:

  • Not use the Services in any manner that in any way violates these TOS or any other applicable policy posted on the Websites or in the Services by Future Firm;
  • Not use the Services in any manner that violates any intellectual property rights of Future Firm or any third party;
  • Not use the Services in any manner to propagate spam, including but not limited to unsolicited advertising or bulk electronic mail or messages, including to link to a spam or phishing website;
  • Not use the Services in any manner to propagate software viruses, Trojan horses, worms, or any other malicious or non-malicious computer code, files, or programs that are designed or intended to disrupt, damage, limit or interfere with the proper function of any software, hardware, or telecommunications equipment in any form whether belonging to Future Firm or a third party, or to damage or obtain unauthorized access to any system, data, password or other information (whether personal data or not) of Future Firm, other Services users, or any other third party;
  • Not: (1) take any action that imposes or may impose (as determined by Future Firm in its sole discretion) an unreasonable or disproportionately large load on Future Firm’s (or its third party providers’) infrastructures; (2) interfere or attempt to interfere with the proper functioning of the Services or any activities conducted on or via the Services; (3) bypass any measures Future Firm may use to prevent or restrict access to the Services or any element thereof; (4) use manual or automated software, devices, or other processes to “crawl” or “spider” any page or portion of the Services; or (5) harvest or scrape any content from the Services in an unreasonable manner;
  • Not take any action or use any process that removes, modifies, disables, blocks, obscures or otherwise impairs any advertising or other promotions in connection with the Services;
  • Not use the Services to in any way collect information (whether personal information or not) of any third party or in violation of our Privacy Policy, except as permitted by the nature and function of the Services;
  • Not use the Services to advertise or promote products or services that are not expressly approved in advance in writing by Future Firm;
  • Not interfere with any third party’s use or enjoyment of the Services;
  • Not do anything or encourage conduct that would constitute a criminal offense or give rise to civil liability, or is any way unlawful, illegal, fraudulent or harmful to any third party;
  • Not attempt to do any of the foregoing prohibitions;
  • Use the Services in good faith, and in compliance with all applicable local, provincial or state, national, and international laws.

4. Memberships in the Services

a. Memberships and Passwords

In order to be able to access certain functionalities in the Services, you will be required to purchase a Membership. Memberships are available to anyone who provides the requisite information and pays the required fees (the “Membership Fees”), subject to the restrictions and conditions as outlined elsewhere in these TOS.

As part of the registration for your Membership, you will be asked to choose a username and password. It is your responsibility to create a password of sufficient strength that cannot easily be discovered by third parties. You are responsible for maintaining the confidentiality of your password, and are responsible for all activities that occur under your Membership whether by you or any third party. You agree to immediately notify us of any unauthorized use of your account credentials or any other breach of security regarding your Membership.

If you are a Logged-in User, it is strongly suggested that you log out of the Services at the end of every session, or not leave a logged-in account unattended for any period of time. Future Firm and its Representatives will not be held liable for any losses or damages, direct or indirect, pecuniary or non-pecuniary, resulting from your failure to log out at the end of the session, an unattended logged-in session, or a third party using the Services with your account credentials and accessing your Membership through any means, and disclaims any responsibility in this regard.

Future Firm reserves the right to suspend or terminate your Membership, at its sole discretion, at any time and for any reason, including but not limited to whether you have violated the letter or spirit of the TOS, as more fully described hereinbelow.

b. Age Requirements

If you are purchasing a Membership in the Services, you affirm that you are at least eighteen (18) years of age or over, or the age of majority in the jurisdiction you reside and from which you access the Services where the age of majority is greater than eighteen (18) years of age.

c. Memberships Levels

Memberships are of three levels – Max, Plus and Essential. The benefits of each Membership level including available Materials and interactions with Ryan Lazanis of Future Firm (“Interactions”) are available on the Future Firm Accelerate Website, along with the Membership Fees payable for each level.

Max Memberships are available by invitation only and requires a separate agreement to be signed before entry into the membership.

Plus Memberships are available only to individuals or firms approved by Future Firm following an application process. The application process is completed online. If you are accepted for a Plus Membership, we will contact you by email with further instructions on how to complete the registration process and pay your Membership Fees for your Plus Membership.

Future Firm retains absolute discretion as to whether to accept you for a Plus membership, or to invite you for a Max Membership. Without limiting the generality of the Disclaimer of Warranties further in these TOS, Future Firm and / or its Representatives shall not be responsible for any losses or damages, pecuniary or otherwise, to you resulting from Future Firm’s rejection of your application for a Plus membership or our refusal to invite you for a Max Membership, and Future Firm disclaims any responsibility thereto.

Essential Memberships are available to anyone who provides the requisite Membership Information as provided in the next sub-section of these TOS.

d. Membership Information

The information required to purchase an Essential Membership is the following: first name, last name, email address and mailing address (in addition to the Billing Information listed further in these TOS). This information you submit as part of the sign-up process (or equivalent information already submitted for other Membership levels) may be referred to in the present TOS or the Privacy Policy as “Membership Information”.

By submitting Membership Information, you represent and warrant that the Membership Information is true and accurate to the best of your knowledge. Submitting false or misleading Membership Information may result in you being banned from using the Services, at our sole discretion.

5. Membership Fees and Payment Processing; License to Materials

a. Payment of Membership Fees and Automatic Renewal

The amount of the monthly Membership Fees for each level are available on the Future Firm Accelerate Website and are firm and in American Dollars, which may be converted to other currencies upon payment depending on your location and / or credit card agreement. By signing up for a Membership you agree to pay the Membership Fees presented to you upon signing up, plus any applicable taxes.

You will be charged the Membership Fees on the day you sign up for your Membership (the “Initial Billing Date”). The Membership Fees shall subsequently be charged on the monthly anniversary of the Initial Billing Date. The monthly payment period of your Membership shall be referred to in these TOS as the “Billing Period”.

Your Membership automatically renews at the end of every Billing Period. If you wish to cancel your Membership and avoid paying the Membership Fees for the next Billing Period, you must do so prior to the end of the current Billing Period, no later than 24 hours prior to the end of the Billing Period, so that your credit card will not be charged again. You can cancel your Membership and avoid paying the Membership Fees by accessing the Membership information section in your dashboard when you are a Logged-in User.

If you cancel your Membership prior to the end of the Billing Period, you shall not be entitled to any refund of any Membership Fees already paid for that Billing Period, except as described in the 30-Day Guarantee section below.

b. Billing Information and Payment Processing

In order to pay your Membership Fees through the Services, you will be required to enter your credit card number, credit card expiry date, card security code (CVV), and billing address if required by the nature of your credit card. This may be referred to in these TOS or the Privacy Policy as “Billing Information”.

Plus and Essential membership payments are made using a secure https:// connection, and payment processing is handled through the “Third-Party Payment ProcessorStripe while Max membership payments are handled through Gocardless though this is subject to change without notice. The Third-Party Payment Processor currently accepts certain credit cards as payment options but these are subject to change without notice. Once transactions are accepted by the Third-Party Payment Processor, they are processed in accordance with their program rules and procedures and Terms of Use. Future Firm and the Third-Party Payment Processor are unaffiliated companies and Future Firm has no influence on the operations of the Third-Party Payment Processor. Future Firm and / or its Representatives shall in no way be held responsible for any losses or damages, direct or indirect, pecuniary or otherwise, resulting from any error or failure on the part of the Third-Party Payment Processor.

All Billing Information is collected by the Third-Party Payment Processor, on their own secured servers. Future Firm does not have access to any credit card information, nor can it be responsible for any breach of information caused by faulty programming or malicious users on the servers of the Third-Party Payment Processor. Non-financial information will, however, be available to Future Firm for invoice-making and record-keeping purposes.

c. 30-Day Guarantee

If you are unsatisfied in any way during the first 30 days of your Membership, or for any reason whatsoever you do not want to continue your Membership after the first 30 days, please email help@futurefirmaccelerate.com within the first 30 days from the Initial Billing Date, and we will refund the Membership Fees you have already paid, no questions asked. Refunds shall be issued to the same credit card you used to pay the Membership Fees.

The 30-day guarantee is not applicable to the Max plans.

d. License to Materials

By purchasing a Membership, Future Firm grants you a non-exclusive, non-transferable (except to other members or employees of your firm), non-sublicensable, limited right and license to view, use, and download (to the extent permitted by the Services) any Materials available to you as part of your Membership.

For clarity, any transfer of Materials to individuals that are not part of your firm or to other organizations, or repurposing any Materials for any other use other than the use they were intended shall be considered a material breach of these TOS, and Future Firm may cancel your Membership at its sole discretion as a result.

6. Disclaimer Regarding Financial Information

You acknowledge that from time to time, Future Firm may include on the Services, or other Logged-in Users may provide, information of a financial and / or accounting nature (not including any Materials or Interactions). This financial and / or accounting information is intended for information purposes only, and is in no way intended to be acted upon by you without consulting a professional financial or accounting advisor, or following a thorough examination of any such information. While the Materials and Interactions received as part of your Membership are from the accounting professionals who are a part of Future Firm, you should carefully examine any Materials or Interactions to decide whether you should act upon any information, advice or recommendations presented therein.

Without limiting the generality of the Disclaimer of Warranties further in these TOS, Future Firm and / or its Representatives shall not be responsible for any losses or damages, pecuniary or otherwise, to you resulting from your use of, or any reliance upon, any Materials, Interactions, or other financial or accounting information in the Services, and Future Firm disclaims any responsibility thereto.

7. Proprietary Rights and User Content

a. Intellectual Property Rights

You acknowledge that: (i) the Services contain proprietary and confidential information that are protected by applicable intellectual property and other laws, and (ii) Future Firm and/or third parties (via license) own all right, title and interest in and to the Services and content (including but not limited to Materials or blog posts) that may be presented or accessed through the Services (except for User Content as defined below), including without limitation all Intellectual Property Rights therein and thereto.  All rights not specifically granted under these TOS are reserved to Future Firm and its licensors. “Intellectual Property Rights” means any and all rights existing from time to time under patent law, copyright law, trade secret law, trademark law, unfair competition law, and any and all other proprietary rights, and any and all applications, renewals, extensions and restorations thereof, now or hereafter in force and effect worldwide, whether registered or not.

You agree that you will not, and will not allow any third party, to (i) copy, sell, license, distribute, transfer, modify, adapt, translate, prepare derivative works from, decompile, reverse engineer, disassemble or otherwise attempt to derive source code from the  Services, or content (including but not limited to Materials or blog posts) that may be presented or accessed through the Services for any purpose, unless otherwise permitted by these TOS or the functionalities of the Services; (ii) take any action to circumvent or defeat the security deployed or enforced by any functionality contained in the Services; or (iii) remove, obscure, or alter Future Firm’s or any third party’s copyright notices, trademarks, or other proprietary rights notices affixed to or contained within or accessed in conjunction with or through the Services.

The content (including but not limited to Materials or blog posts), arrangement and layout of the Services, including but not limited to the trademarks, photos, logos, videos, audio, images, text (in the form of plain text, HTML, or PDFs) and Computer Code are proprietary to Future Firm, either owned or under license, and may not be copied, imitated, reproduced, displayed, distributed, transmitted, decompiled or otherwise used without the express permission of Future Firm, or as permitted by the functionality of the Services or these TOS.  Any unauthorized use of the content (including but not limited to Materials or blog posts), arrangement or layout of the Services, Computer Code, images, logos, videos, audio or trademarks found in the Services or any portion of or derivative works thereof may violate civil or criminal laws, including but not limited to intellectual property laws, and Future Firm may take action accordingly.

The above paragraph further applies to third party property used as part of the Services, including but not limited to third party Computer Code.  For the purposes of the present section, “Computer Code” includes but is not limited to source code in any programming language, object code, frameworks, CSS, PHP, JavaScript or similar files, templates, modules, or any similar files, and related documentation.

b. Submitted Information

If you choose to communicate to Future Firm (via any means) suggestions for improvements to the Services or any idea or proposal related to Future Firm or its businesses or properties (collectively, “Feedback”), Future Firm shall own all right, title, and interest in and to the Feedback and will be entitled to use the Feedback without restriction. You hereby irrevocably assign all right, title and interest in and to the Feedback to Future Firm and waive in favor of Future Firm, its successors and assigns all your moral rights in the Feedback; and agree to provide Future Firm such assistance as Future Firm may require to document, perfect, and maintain Future Firm’s rights to the Feedback. You acknowledge and agree that, by providing any Feedback to Future Firm, you are not entitled to any compensation or reimbursement of any kind from Future Firm under any circumstances.

c. User Content Policy

As a Website visitor, you may use the Services to create and submit text, including but not limited to comments on blog posts, which will be visible to other Website visitors. As a Logged-in User, you may use the Services to create and submit text in the form of comments in the Membership community section, upload documents and photos of yourself, which may be visible to other Services users. In the future additional forms of content may be uploaded to the Services by you. All of the foregoing shall be deemed “User Content”. By creating, submitting and / or uploading User Content, you agree to be bound by the Future Firm policy for User Content as described in this section (the “User Content Policy”).

When you submit User Content, you acknowledge and agree to the following:

  • User Content submitted or displayed by you does not violate any intellectual property right or other proprietary right of a third party. Without limiting the generality of the foregoing, you acknowledge that any User Content submitted or displayed is your own original works, or works for which you have been granted a valid license to reproduce or display. You affirm, represent and warrant that: (1) you own or have the necessary licenses, rights, consents, and permissions to use and authorize Future Firm to use all intellectual property rights and other proprietary rights in and to the User Content (or the individual constituent elements thereof) as set out herein; and (2) have all necessary consents to collect, use and disclose any personally identifiable information and images (of yourself or third parties) contained or displayed in the User Content to enable inclusion and use of the User Content in the manner contemplated by the Services and these TOS;
  • You retain all of your ownership rights in the User Content you submit or display. However, by submitting User Content to Future Firm, you hereby grant Future Firm a worldwide, non-exclusive, royalty-free, sublicenseable and transferable license to use, edit, translate, reproduce, distribute, display, and / or perform and otherwise fully exploit the User Content in connection with the Services and / or Future Firm’s (and its successors’ and affiliates’) business or activities, including without limitation for promoting and redistributing part or all of the Services (and derivative works thereof) in any media formats and through any media channels without any compensation to you. You understand and agree that Future Firm may retain, but not display or distribute, server copies of User Content that have been removed or deleted;
  • You also hereby waive any moral rights you may have in your User Content and grant other users of the Services a non-exclusive license to access your User Content, and to use, reproduce, distribute, display and / or perform such User Content as permitted through the functionality of the Services and under these TOS;
  • The licenses granted by you in the previous two paragraphs in regards the User Content are perpetual and irrevocable, and apply throughout the world and in any and all media as applicable;
  • You will not upload or display any User Content that is unlawful, such as User Content that is threatening, abusive, harassing, defamatory, libelous, fraudulent, invasive of another’s privacy, or otherwise tortious. Furthermore, you will not upload or display any User Content that is racist, sexist, homophobic, or otherwise abusive or offensive to any minority or group; contains any adult content or political militancy; or upload or display any User Content that contains any viruses, mass mailing, chain mailing or any other form of spam;
  • You will not include in User Content links to any third-party website that is a spam or phishing website, or to any websites that may violate any applicable law.

Where you are accessing or downloading User Content, you acknowledge that any use of User Content accessed or downloaded by you while using the Services is at your own risk and you will be solely responsible for any damage or loss to you or any third party arising therefrom, and Future Firm disclaims any responsibility in this regard.

If you as a Website visitor or Services User believe that a user has posted User Content that violates the User Content Policy, please email help@futurefirmaccelerate.com so that we may conduct an inquiry. Future Firm retains absolute discretion whether to remove or modify any User Content or take any other action pursuant to your report.

Depending on the nature of the User Content, User Content may or may not be edited, curated or otherwise modified or checked by Future Firm prior to posting or display. Future Firm reserves the right, in its sole discretion, to refuse to display any User Content, or to remove or modify immediately and without notice any User Content that violates the User Content Policy.

Future Firm and its Representatives will not be held liable for any damages, pecuniary or otherwise, to you or any third party arising from your submission or use of, or reliance on, any User Content, whether it violates the User Content Policy or not, our removal or modification thereof, and disclaims any responsibility in this regard.

8. External Links

From time to time Future Firm or other Logged-in Users may provide links to other websites or services. Links from the Services may take you to websites or services not covered by these TOS. When you access third party resources on the Internet in this manner, you do so at your own risk. Future Firm or other Logged-in Users provides those links as a convenience to you and Future Firm takes no responsibility for your use of those other websites or services or protection of your privacy (including collection of your personal information) on those other websites or services. We encourage you to check the Terms of Use and / or Privacy Policy of any website or service you visit. Future Firm does not make any claim or warranty whatsoever about the content of those websites or services to which we link, or any products or services available through those websites or the third parties operating those websites.

In no way will Future Firm be held responsible for any damages, direct or indirect, pecuniary or non-pecuniary: (1) arising from your use of websites or other services that may be linked to from the Services or the information thereon; (2) arising from any virus, Trojan horse, worm or other similar destructive file received as a result of your use of those websites or services; (3) caused by or in connection with, use of or reliance on any content, or products or services (whether free or for purchase) available on or through any linked-to website or service; or (4) arising from the actions of the operators of any such website or service.

9. Interruption of Services

From time to time, the Services may be unavailable for periods of time for maintenance and / or modifications to the Services. While we will endeavour to make this unavailability as brief as possible, Future Firm shall not be held liable for any losses or damages, pecuniary or non-pecuniary, resulting from the interruption of the normal functioning of the Services, and disclaims any responsibility thereto.

10. Termination of the Services or Your Access to the Services and the TOS

You agree that Future Firm, in their sole discretion, with or without cause, has the right (but not the obligation) to block your IP address, revoke your Membership credentials, or otherwise terminate your access to or use of the Services (or any portion thereof), immediately and without notice, if Future Firm believes that you have acted inconsistently with the letter or spirit of the TOS or the Privacy Policy.

You may also end your access to the Services by canceling your Membership using the function available in the Membership management section when you are a Logged-in User.

Future Firm may also, in their sole discretion and at any time, discontinue providing the Services, or any part thereof, with or without notice. You agree that Future Firm shall not be liable to you or any third party for any losses or damages, pecuniary or non-pecuniary, resulting from termination of your access to the Services, or from Future Firm’s termination of the Services or any part thereof.

Termination of the Services or your access to the Services shall terminate the present TOS as between you and Future Firm. All provisions of these TOS which by their nature should survive termination of these TOS shall survive termination, including without limitation, intellectual property provisions, disclaimers, indemnity and limitations of liability.

11. Disclaimer of Warranties

You expressly understand and agree that your use of the Services, the information thereon (whether provided by Future Firm or third parties) or any activity arising from your use of the Services (including but not limited to your reliance on any Materials or Interactions) or the information thereon or the Materials downloaded therefrom is at your sole risk. The Services, any Materials downloaded therefrom, or any third party materials, are provided on an “as is” and “as available” basis, and you will be solely responsible for any damage to your computer system or loss of data that results from the download, stream or access of any material obtained through the use of the Services or any other functionalities of the Services, or losses or damages (financial or otherwise) resulting from your use of the Services, the information thereon, any Materials downloaded therefrom, or any activity arising from the use of the Services (including but not limited to your reliance on any Materials or Interactions), the information thereon or any Materials downloaded therefrom.

The information or resources provided through the Services, written or produced by Future Firm staff, freelance writers or other subcontractors hired by Future Firm are expected to be as accurate as possible at the time of writing or production, and every effort has been made to ensure that the information from the Services is as accurate and up-to-date as possible. However, certain information may change, and errors or omissions may occur. Future Firm shall not be responsible for any loss or damage, financial or otherwise, resulting from changes or errors in information, or any omission, on the Services or the information thereon, or your reliance on such information whether the information is correct or not.

Future Firm expressly disclaims all warranties of any kind, whether express or implied, including but not limited to: warranties of title and non-infringement; warranties that the Services, the information thereon or any Materials downloaded therefrom, and any third-party materials will be uninterrupted, error-free, accurate, reliable and free from virus and other harmful components; and the implied warranties of merchantability and fitness for a particular purpose. Future Firm, its affiliates and their respective Representatives, do not warrant that: (i) the Services will be secure or available at any particular time or location; (ii) any defects or errors or omissions will be corrected; (iii) any content (whether provided by Future Firm or third parties) available on or through the Services are free of viruses or other harmful components; (iv) functionalities of the Services will work equally in desktop and handheld or tablet device environments; or (v) the results of using the Services or any activity arising therefrom (including but not limited to your reliance on any Materials or Interactions), or any content downloaded therefrom will meet your requirements, whether business needs or otherwise.

Some of the content displayed on the Services may include elements that belong to or are provided by third parties, including other Logged-in Users. You acknowledge that Future Firm assumes no responsibility for such content.

To the extent that the law does not permit a disclaimer of warranties, all content accessible on the Services, or any other websites to which we link, and all operations on this Services are warranted only to the minimum amount legally required.

12. Limitation of Liability

In no case will Future Firm or its Representatives or licensees be liable for any indirect, special, consequential, exemplary, punitive damages or other damages, or for any losses, damages, liabilities, costs and expenses arising out of or relating to (i) your access, use, misuse or inability to access or use the Services, or (ii) the interruption, suspension or termination of any part of or all the Services; and in both cases (i) and (ii) regardless of the cause of action (whether in contract, warranty, delict, quasi-delict, tort, negligence, strict liability or any other theory of liability) and even if we have been advised of the possibility of such damages. Notwithstanding anything to the contrary in the TOS, in no event will our aggregate liability for any claims in connection with your use of the Services and exceed the amount of $100 or the Membership Fees paid in the previous 6 months, whichever is greater.

You expressly understand and agree that Future Firm or its Representatives or licensees shall not be liable for any direct, indirect, incidental, special, consequential, punitive or exemplary damages, including, but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses, in contract, tort, strict liability, negligence, general civil liability or any other cause of action under legal or equitable theory, relating to the Services, the information on the Services, your use of the Services, activities arising from your use of the Services (including but not limited to your reliance on any Materials or Interactions), any third party materials on the Services, or any materials downloaded from the Services. This limitation of liability applies, without limitation, to any damages or injury caused by any error, omission or other failure of performance by Future Firm or its Representatives; any interruption, defect or delay in operation or transmission, including communication line failure; any computer virus; and any theft, destruction or alteration of, or unauthorized access to or use of, any electronic records.

Some jurisdictions do not allow the limitation or exclusion of liability for incidental or consequential damages, so the above exclusions and limitations may or may not apply to you.

13. Indemnity

Notwithstanding any other term of the TOS or any act or failure to act by Future Firm or its Representatives, you agree to indemnify, defend and hold harmless Future Firm and its Representatives where applicable, from and against any damages, liabilities, costs and expenses (including attorneys’ fees), claims or demands, arising out of (i) your use of or connection to the Services, the information thereon, the information (including but not limited to Materials) downloaded therefrom; (ii) your participation in any activities arising from the Services or the information thereon (including but not limited to your reliance on any Materials or Interactions); (iii) your violation of, or failure to perform your obligations under the TOS or the Privacy Policy; or (iv) your violation of any rights of a third party.

14. Governing Law and Applicable Jurisdiction

These TOS and your use of the Services shall be governed by and construed in accordance with the laws of the Province of Quebec and the federal laws applicable therein in force at the time without regard to conflict of law provisions. You agree that any legal action or proceeding between you and Future Firm shall be brought exclusively in the courts located in the Judicial District of Montreal, Canada.

Notwithstanding the foregoing, Future Firm shall have the right to bring action against you in courts of competent jurisdiction in the jurisdiction in which you reside or are located: (i) to seek injunctive relief against you; (ii) to obtain a judgment against you where a judgment by the Montreal court will, or may not be, enforced by the jurisdiction in which you reside or are located; or (iii) to enforce in your jurisdiction a judgment obtained against you in the Montreal court.

15. Miscellaneous Provisions

  • The TOS, in conjunction with the Privacy Policy, constitutes the entire agreement between you and Future Firm with respect to your use of the Services, superseding any prior agreements between you and Future Firm.
  • Future Firm shall not be liable for any failure to perform its obligations under the present TOS where such failure results from any cause beyond Future Firm’s reasonable control, including, but not limited to, mechanical, electronic or communications failure or degradation, or any force majeure event.
  • If any provision of the TOS or Privacy Policy is found by a court of competent jurisdiction to be invalid, you and Future Firm nevertheless agree that the court should endeavour to give effect to the parties’ intentions as reflected in the provision, and the other provisions of the TOS or Privacy Policy, as the case may be, shall remain in full force and effect.
  • The failure of Future Firm to exercise or enforce any right or provision of these TOS does not constitute a waiver of such right or provision, which will still be available to Future Firm.
  • The section titles in the TOS and Privacy Policy are for convenience only and have no legal or contractual effect.
  • The parties acknowledge having expressly required that these TOS and the Privacy Policy are to be drawn up in the English language. Les parties aux présentes reconnaissent avoir expressément exigé que les présentes Conditions d’utilisation et la Politique de confidentialité soient rédigées en anglais.

© Future Firm Inc. 2020

Privacy Policy

(Effective December 22, 2020)

Welcome!

Welcome to Future Firm! We hope you will enjoy and appreciate using our “Services”, which may be visiting or using either of the Websites at https://futurefirm.co or https://futurefirmaccelerate.com (“Future Firm Accelerate”) or any subdomain thereof (collectively, the “Websites”), or purchasing a “Membership” to receive coaching and training materials (“Materials”) from Future Firm Accelerate, and access related and additional functionalities in the Services.

Future Firm Inc., the company that owns and operates the Websites and Services, want you to know we take your privacy and protection of personal data very seriously. We are providing this Privacy Policy (the “Policy”) to tell you about who we are, what personal data we collect from you and about you, and what we do with your personal data, all while you use the Services or otherwise interact with us. The Policy also explains your rights under the law, and how you can contact us and the necessary authorities to enforce those rights. We ask that you please read it carefully.

Key Elements of this Policy

Here are the key elements of this Policy so you can know the important parts right away to make an informed decision about your consent for our collection, use and disclosure of your personal data. By submitting any personal data to us via any means, you consent to such collection, use and disclosure. You can find the details in the rest of the Policy.

Personal data we collect from you but only with your consentWhat we do with itThird parties we share it with
Contact InformationCommunicate with you and manage our relationship, depending on your relationship with us; verification of your identity for posting of blog comments; evaluate your application for a Plus MembershipCompanies that provide our communications services, such as ConvertKit, and companies that provide the infrastructure and software for the Services such as Stack Harbor and MemberPress
Membership InformationManage your Membership, and enable logging in to the ServicesCompanies that provide the infrastructure and software for the Services, such as Stack Harbor and MemberPress
Billing InformationProcess the payments of your Membership FeesPayment processors such as Stripe and GoCardless

Some Terms

Before we get started with the details, here are a few terms we think you should know as you read this Policy.

Data Protection Laws” refers to the laws that are designed to protect your personal data and privacy in the place where you live. These include: (1) the “GDPR”, the European Data Protection Law which stands for “General Data Protection Regulation”, with the official name Regulation (EU) 2016/679 of the European Parliament and of the Council; and (2) “PIPEDA” (Personal Information Protection and Electronic Documents Act), which is the Canadian Data Protection Law that applies to our commercial activities in Canada. Future Firm is committed to adhering to these Data Protection laws, and any other applicable Data Protection Laws.

Personal data” – this is information we collect from you or about you and which is defined in the GDPR as “any information relating to an identified or identifiable natural person.” It can be as simple as your name or your email, or something more complicated like an online identifier (usually a string of letters and / or numbers) that gets attached to you. Under PIPEDA, the equivalent concept is “personal information”, which is roughly the same. Any mention of “personal data” in this Policy shall also mean personal information.

Other terms and definitions used in this Policy may be found in our Terms of Service, and will have the same meaning in this Policy as they do there.

About Us and Contacting Us

Future Firm Inc. is a duly-incorporated company in the Province of Quebec, Canada that owns and operates the Websites and Services. Where this Policy refers to “Future Firm”, it may refer to Future Firm Inc. and / or its shareholders, officers, directors, employees, agents, partners, principals, representatives, successors and assigns, depending on the context.

Under the GDPR, Future Firm Inc. is a “data controller”. That means we collect personal data directly from you and determine the purpose and means of “processing” that data. “Processing” is a broad term that means collection, use, storage, transfer or any other action related to your personal data; it is used in this Policy in that way.

If you want to ask us anything about what’s in this Policy, or anything else privacy- or data- related, or exercise any of your available privacy rights, you can email:

Future Firm Privacy Officer
privacy@futurefirm.co

Here is the mailing address for you as well:

Future Firm Privacy Officer
8815 Parc Avenue, Suite 402
Montreal, QC
Canada
H2N 1Y7

Your Rights

You have the following rights regarding your personal data held by Future Firm, and other privacy rights. Please note that not necessarily all of these rights may be available to you; this depends on the Data Protection Laws where you are located that apply to you. These rights may be exercised without affecting the price you pay for any of the Services. Notwithstanding that, exercising certain of these rights may affect your ability to use some or all of the Services.

  • The right to withdraw at any time your consent for Future Firm to process your personal data;
  • The right to have your personal data erased from Future Firm’s records;
  • The right to access your personal data and any relevant information around its processing and use;
  • The right to have a copy of your personal data given to you in an easy-to-read format so that you can transfer it to another data processor;
  • The right to have your personal data corrected or updated if you believe it is inaccurate or out of date;
  • The right to opt out of marketing communications we send you, at any time;
  • The right to know whether Future Firm sells or shares your personal data (and if so, who gets it). Please refer to that information elsewhere in this Policy, though you can contact our Privacy Officer if you need additional information or clarifications;
  • The right to restrict the processing of your personal data if it is inaccurate or if our processing or use of it is against the law; and
  • The right to refuse any marketing or advertising targeted at you by Future Firm.

If you wish to exercise any of these rights, please contact our Privacy Officer at the contact information above, or refer to certain relevant sections further in this Policy.

Personal Data Collected from You and What We Use It For

In the table below, please find all the personal data we may collect from you directly, what we use it for, and the legal basis under the GDPR for us having and processing this personal data. Under PIPEDA, the legal basis is your informed consent, and by submitting this personal data you acknowledge having granted this consent to Future Firm.

Personal data categoryPersonal data processedWhat we use it for(the “purpose” of processing)Legal basis for processing under the GDPR
Contact InformationName and email addressTo communicate with youYour consent in giving us this information
Contact InformationName and email addressVerification of your identity for posting of blog commentsYour consent in giving us this information
Contact InformationName, email address and your firm nameEvaluate your application to get a Plus MembershipYour consent in giving us this information
Membership InformationName, mailing address, and email addressManage your Membership, and enable logging in to the ServicesYour consent and performance of a contract between you and us
Billing InformationCredit card number, credit card expiry date, card security code (CVV), and possibly billing addressProcess the payments of your Membership FeesYour consent in giving us this information

Where you have provided personal data further to the contract between you and us, if you fail to provide such data or withdraw your consent to use such data, we will no longer be able to provide certain Services to you.

Personal Data Collected About You from Third Parties and What We Use It For

We generally do not get any personal data about you from third parties. Exceptionally, to the extent that analytics identifiers are generated from third parties, these may be considered personal data collected from third parties, and you can find details about that elsewhere in this Policy.

Sensitive Personal Data

We do not collect any of what the GDPR considers sensitive personal data from you, unless you voluntarily submit it in User Content, which we encourage you not to do.

Who We Transfer Your Personal Data To

We routinely share some of your personal data with certain types of third parties who are identified in the table below along with what they do with it. Some of those third-party recipients may be based outside your home jurisdiction. If you are in the European Economic Area, please see the “Transfer of Your Personal Data Outside of the European Economic Area” further down in this Policy for more information including on how we safeguard your personal data when this occurs.

We will share personal data with law enforcement or other public authorities if: (1) we are required by applicable law in response to lawful requests, including to meet national security or law enforcement requirements; (2) if we believe it is necessary in order to investigate, prevent, or take action regarding illegal activities, fraud, or situations involving potential threats to the safety of any person, or any violation of Future Firm’s Terms of Service; or (3) if we believe it is necessary to investigate, prevent, or take action regarding situations that involve abuse of the Services infrastructure or the Internet in general (such as voluminous spamming or denial of service attacks).

We may also share personal data: (1) to a parent company, subsidiaries, joint ventures, or other companies under common control with Future Firm (in which case we will require such entities to honour this Policy); or (2) if Future Firm merges with another entity, is subject to a corporate reorganization, sells or transfers all or part of its business, assets or shares (in which case we will require such entity to assume our obligations under this Policy, or inform you that you are covered by a new privacy policy).

We will never share your personal data with other third parties except under these circumstances. We do not sell or rent your personal data to any third party for direct marketing purposes or any other purpose.

Personal data categoryWho we transfer it toWhat they do with it
Contact InformationCompanies that provide email services, specifically ConvertKit, as detailed more fully in the Email Communications section belowSend you emails
Membership InformationCompanies providing technical infrastructure and software for the Services, specifically Stack Harbor and MemberPressControl your logging in to the Services so they can be provided to you, send you emails, and record-keeping
Billing InformationPayment processing companies, specifically Stripe and GoCardlessProcess the payments of your Membership Fees
Analytics identifiers and IP addressesCompanies that provide data analytics, specifically Google AnalyticsProvide us with analytics as to how the Services are used, and to trace fraudulent activities

Tracking Technology (“Cookies” and Related Technologies)

Future Firm uses tracking technology (“cookies” and related technology such as tags, pixels and web beacons) in the Services and by interacting with the Services you agree to their use. Cookies are small text files placed on your computer or device when you visit a website or use an online service, in order to track use of the website or service and to improve the user experience by storing certain data on your computer or device.

Specifically, we use cookies and related technologies for the following functions:

  • to enable your logging-in to the Services and track your logged-in status to the Services;
  • for the proper functioning of the Services, including the proper functioning of payment processing;
  • to provide general internal and user analytics on the Websites and to conduct research to improve the content of the Services using Google Analytics as listed above in this Policy; and
  • to assist in identifying possible fraudulent activities.

Your browser can be set to refuse cookies or delete them after they have been stored. You can refer to your browser’s help section for instructions, but here are instructions for the most commonly-used browsers and operating systems:

Please note that deleting or blocking certain cookies may reduce your user experience by requiring you to re-enter certain information, including information required to use our Services. Furthermore, deleting certain cookies may prevent certain functions, or the entirety of the Services, from working at all.

Email Communications and Compliance with Anti-Spam Laws

Future Firm uses ConvertKit to manage our mailing list and send out our newsletter, and MemberPress to send out emails related to various Services functions (ConvertKit and MemberPress, collectively the “Email Service Providers”). Personal data is transferred to the Email Service Providers in order to manage the mailing list and for the emails to be sent out properly. Your Contact Information is only used to send out emails; the Email Service Providers do not use this personal data for any other purpose, and will not transfer or sell your personal data to any other third party. For more information, please refer to ConvertKit’s Privacy Policy and MemberPress’ Privacy Policy.

You may unsubscribe from Future Firm’s mailing list at any time, by following the link at the bottom of all Future Firm emails. Other types of emails, such as transactional, relational, and other emails related to certain Services functions will not have an opt-out option as they are necessary for the use of the Services.

Future Firm’s practices in regards to its email are designed to be compliant with anti-spam laws, specifically the law unofficially called “CASL”, or Canada’s Anti-Spam Law (S.C. 2010, c. 23). If you believe you have received email in violation of these laws, please contact us using the contact information further up in this Policy.

How We Protect Your Personal Data

We have implemented very strict technical and organisational procedures for ensuring that, by default, only the personal data which is necessary for each specific purpose of the processing are processed by us. These procedures prevent your personal data from being lost; or used or accessed in any unauthorised way.

We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable supervisory authority of a suspected data security breach where the Data Protection Laws requires us to do so, and within the time frame required by the applicable Data Protection Law.

Future Firm uses only industry best practices (physical, electronic and procedural) in keeping any data collected (including personal data) secure. In addition, we use third-party vendors and hosting partners to provide the necessary hardware, software, networking, storage, and related technology required to operate the Services, and these third parties have been selected for their high standards of security, both electronic and physical. For example, Future Firm uses Stack Harbor, a recognized leader in secure data, for hosting of the Services and related data, and storage of data including personal data.

All information, including personal data, is transferred with encryption using Secure Sockets Layer (“SSL”) or Transport Layer Security (“TLS”), robust security standards for Internet data transfer and transactions. You can use your browser to check Future Firm’s valid SSL security certificates on both Websites.

Future Firm uses Stripe for processing of secured credit card payments for payments of Membership Fees made through the Services. Stripe is certified as a PCI-DSS (Payment Card Industry Data Security Standard) Service Provider Level 1, the highest-volume level for credit card transaction companies. GoCardless, which we use for processing payments of Membership Fees offline, has been selected for its high standards of security.

Transfer of Your Personal Data Outside of the European Economic Area (EEA)

For our European users, we endeavour to keep your personal data inside the EEA. However, certain of our data processors (and Future Firm) are in other countries where your personal data may be transferred. However, these countries are limited to countries with particular circumstances that protect your data, specifically:

  • Canada has been determined to have an “adequate level of protection” for your personal data under European data protection law.
  • The United States. Your personal data is only transferred to companies in the United States that: (1) have signed agreements with us or have informed us that they are GDPR-compliant; and (2) have concluded the Standard Contractual Clauses for the transfer of personal data outside the EEA.

That’s it! You have the right, however, to refuse to have your data transferred outside the EEA. Please contact our Privacy Officer to make that request. Please note that making this request may prevent you from being able to use a portion or all of the Services.

Supervisory Authorities and Complaints

If you are in the EEA, under the GDPR you have the right to make a complaint to the appropriate supervisory authority. If you are not satisfied with the response received or the actions taken by our Privacy Officer, or if you would like to make a complaint directly about Future Firm’s data practises, we invite you to contact the supervisory authority in your country. For example, if you are in the U.K., you should contact the Information Commissioner’s Office who is the supervisory authority. You can reach them in a variety of ways, including by phone (0303 123 1113 in the UK) and mail (Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF). If you are in France, you should contact the Commission Nationale de l’Informatique et des Libertés who is the supervisory authority there. Their contact information can be found here.

The full listing of all Data Protection Authorities (the supervisory authorities) across the EEA can be found here.

If you are in Canada, you can make a complaint to the Office of the Privacy Commissioner here.

Data Retention

Your personal data will only be kept for as long as it is necessary for the purpose needed for that processing. For example, we will only retain your Membership Information for as long as you have a Membership with us. We may, however, keep certain information for longer periods of time when required to by any law or regulation.

Automated Decision-Making

Future Firm does not use any automated decision-making processes in providing the Services.

Children’s Privacy Statement

The Services are not intended for children under the age of 18. We do not knowingly collect any personal data from a child under 18. If we become aware that we have inadvertently received personal data from a person under the age of 18 through the Services, we will delete such information from our records.

Changes to This Privacy Policy

The date at the top of this page indicates when this Policy was last updated. Every now and then, we will have to update this Policy, and we will update it no less than once every 12 months. You can always find the most updated version at this URL, and we will always post a notice on the Services if we make significant changes. If you have a Future Firm Accelerate Membership, we will also email you to tell you the Policy has been updated, and what the important changes are.

© Future Firm Inc. 2020